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Returns & Refunds Policy

For all returns. If the product you’ve purchased is faulty, it will be repaired OR replaced at the discretion of Melbourne Mobility and their Supplier.

When choosing to purchase a Mobility Scooter please take into consideration the size of our products, if you change your mind or make a wrong decision we will not give refunds if you simply change your mind or you’ve made the wrong decision.

The customer is responsible for all of the shipping fees, including those to the customer and the returning of product to the location specified.

Customer will pay a 15% re-stocking fee for all returned merchandise other than damaged or defective product.


If you have any concerns or questions, please contact us on 0481 814 817 or by email at

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